FAQs
Please find our Frequently Asked Questions here…..
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We have a very small floor space and we may not always have room for suitcases and back-packs. We encourage our guests to leave their luggage at their hotel. We cannot under any circumstances, hold your luggage or belongings if you are not present in the cafe.Description text goes here
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During quiet periods this may be possible providing at least one purchase is made per hour after the initial order.
Usually, tables are given a maximum time of 1 hour so we may ask you to leave if required.
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We do not offer Wi-Fi, as we encourage guests to enjoy each other’s company and help us maintain a smooth flow of seating for all customers.
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Our seating area is accessible for disabled guests; however, please note that due to the nature of the building, our toilets are located downstairs and we are unable to provide lift access
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Due to us being located in a busy tourist area, we are on what is called the “red route”. Therefore, there is no free parking nearby.
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We only accept card payments and have reminders of this on the welcome sign and on the menu when visiting. Please note, if you bring cash to pay, we have the right to refuse the tender. We do not have any cash onsite and therefore will not be able to give change.
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We welcome registered support dogs accompanied by their owners. However, due to our limited indoor space, we’re unable to accommodate pets inside the venue. Guests with dogs are welcome to use our small outdoor seating area.
For any other queries, please complete the form below. We aim to reply within 48 hours, although during busy periods response time may be slower.
